Meraki MDM and iOS 10.0.2 – “App Already Scheduled For Management” and “Unable to install right now” Error Messages

The Symptoms

The issues this time were very similar, almost identical to what I’ve written about here. Meraki’s individual device page Activity Logs would show us the following error over and over again: “App… Already Scheduled For Management”. On the remote end, in a different city, an on-site event lead would be trying to install and getting the vague “Unable to install right now” popup message repeatedly.

The Workaround

We’ve tried everything from uninstalling all provisioning profiles from our iPads (via Settings > General > Profiles) to sending uninstall/reinstall signals from the Meraki dashboard, both from the individual device page and from the individual app page.

We eventually worked past our “Unable to install right now” message but then got stuck with grey stub icons for our apps that said “Waiting…” under the grey image.

Nothing worked until we did a full factory reset of each iPad, re-set up our Apple ID via the Settings app, re-downloaded the free Meraki app, re-registered with Meraki using our network ID.

Good times were had by all. Dinner was eventually served. Experiential / Live Events marketing + wireless technology = be prepared to have your tech guys on standby.

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